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This is a long story, I'll give the short version though. I cancelled my AOL dialup account before I went into the military all the way back in August of last year. I went to basic training and tech school, finish up, arrive here in Italy. Somehow I missed that AOL is still charging me $23.90 a month, over a year later!
Normally I would just call billing and get it cancelled and get my money back, however my Italian calling card will not dial 1-800 or 1-888 numbers, also it cuts off when someone tries to transfer me to another line. It's really pissing me off, and the fact that AOL has taken almost $250 of my hard earned money while I'm overseas just gets to me.
Does anyone have a direct line to the billing department that isn't a toll free number? Or any other way to contact them? I've been e-mailing them for the last 2 days, and I get no response, I do the online tech support on their site, that's a joke, they just keep telling me to dial the 1-800 number. I sent a third VERY angry but still civil e-mail to AOL today, demanding they call me within 24hours. Hopefully I can get something worked out. But instead of waiting on them I figure I'll be proactive and try to get it done myself, can anyone offer me assistance? Even advice or something, but preferably a phone number.
Thanks,
Jason
Normally I would just call billing and get it cancelled and get my money back, however my Italian calling card will not dial 1-800 or 1-888 numbers, also it cuts off when someone tries to transfer me to another line. It's really pissing me off, and the fact that AOL has taken almost $250 of my hard earned money while I'm overseas just gets to me.
Does anyone have a direct line to the billing department that isn't a toll free number? Or any other way to contact them? I've been e-mailing them for the last 2 days, and I get no response, I do the online tech support on their site, that's a joke, they just keep telling me to dial the 1-800 number. I sent a third VERY angry but still civil e-mail to AOL today, demanding they call me within 24hours. Hopefully I can get something worked out. But instead of waiting on them I figure I'll be proactive and try to get it done myself, can anyone offer me assistance? Even advice or something, but preferably a phone number.
Thanks,
Jason