I've got a Dell computer that is less than a year old and it's running like shit. It's running XP and I use aol dialup to connect to the internet. First of all it runs real slow and sometimes locks up. Second I get a million pop ups. Also I don't really like the aol browser so I just connect with it and then open up IE. Well I know I've got several virus because one of them is changing my home page from msn to some search engine that doesn't work. I've switched it back to msn on the tools menu but after a little surfing it will revert back to a shitty search engine homepage. Also aol comes with Mcafee. It is always running while I'm online and it lets you know when it catches something. For some reason it doesn't seem to catch them all and some get by. I do virus scans at least weekly if not more. I've tried some other free av software but nothing seems to help. A friend of mine let me use a copy of Norton AV and internet securities but my computer will not let it load. It does a prescan of the system and doesn't find anything then it will precede with the install and after maybe a minute or 2 I will get an error message saying something like "MSI needs to run". After I press ok the program stops loading and if I try to run it again I get another message that says I need to reboot before it will let me. Does anybody have any clue what is going on? Any tips on what I can do next. I will not reformat the computer. There has to be a way of fixing these problems with out losing all my data. Thanks for any help guys.