[chaos14]

hey i just got a dainese trax-s and when i first got it i had trouble getting it starting to zip the first 2 times or so then it got alot easier so i didnt wrote it off the the zipper needing some breaking in(for the price of the thing it should have a zipper i never even think about) then today i went to a friends house went to take my jacket off and could only get the zipper down about 1" so i spent 10minutes outside pulling and yanking and finnally working it off over my head and then spent a few minutes on the zipper inside to get it down. so i put it back on no problem but when i got home and tried to take it off i had the same problem so i squirmed out again and the zipper straight up broke while i was trying to unzip it, and when i say broke i mean the two halfs of the zipper where still there but the zipping part was unattached and in my hand
so anyone else have trouble? or did i just get a bad zipper and should return it for the same thing?

 

[TejasRider]

I've never had any trouble with the zipper on my Dainese jacket. For the price you pay, I'd be right back at the place I bought it and ask for an exchange pronto.

 

[Hagios]

Go to the dealer. If they don't exchange it, write Dainese. THey'll probably repair or replace it for cost of shipping to their regional facility. Also, if the dealer doesn't exchange it, be sure to mention that to Dainese. Lots of dealers work really hard to keep their status as licensed dealers of high end gear.

 

[Eskimo]

My Dainese suit is over 10 years old, and every zipper still works perfectly.

Take 'er back..

 

[chaos14]

called cyclegear and their service is great not only did they pay for my shipping but they are cross shipping the newone so i dont have to go with out a jacket for as long(wont be riding for a few days anyways as it snowed here last night)