I own license2ill
Join Date: Jun 2004
Location: Koppel Pa.
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Originally Posted by theorginalronin
Ray Wilt In Hanover PA. Service Shop needs customer service training. Long story short. I needed my fork seals replaced. They didnt have them in stock when I dropped the forks off. Told me one or two days to get them in and "we'll take care of ya" Called them 2 days later, "oh yeah the seals are here, but you have to wait a week for a service spot to be open" when I picked them up talked to service manager. Basicly, that shouldnt of happened and sorry. I work in a shop, when a part is on order and comes in we focus on that car to knock it out to make the customer happy. AVOID AT ALL COSTS!
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