question about exhange server/outlook

[hanglowejohnson]

Right now my work has me accessing emails via a microsoft exhange server, online with outlook web access.

I want to use MS Outlook on my computer, but for some reason I cant... is there anything special I should be doing? Outlook wont take my username and password... do I need to set it up using POP3 instead of the exchange server???


Tech support for this kind of stuff is like non existant... I barely get one email back every other day... not a very effecient way of fixing stuff

[hanglowejohnson]

ggrrr i tried pop3 and it wouldnt recognize my user name or password but it did find the incoming and outgoing mail severs....

[TemtnF8]

you can't use POP3 protocol with an exchange server. Are you putting in the exchange server name, or the address you use to access your webmail on the configuration screen? In order for this to work you'll need the actual server name on the network, not the webmail address.

[hanglowejohnson]

im putting in the name i use to access the webmail...

hhmm i wonder what the server name is... grr this is annoying....

is there anyway to find out what that is, without their help

[AEgeus]

It's possible your account credientials are a little different.

So instead of "my.name" use "my.name@here.com" and use your normal password.

[nsbrider]

Originally Posted by hanglowejohnson

im putting in the name i use to access the webmail...

hhmm i wonder what the server name is... grr this is annoying....

is there anyway to find out what that is, without their help

When setting up Outlook, choose "Microsoft Exchange Server." For the server name, if you can, open My Network Places, Entire Network, Microsoft Windows Network, your domain name. That should bring you to a list of servers and workstations. You can try telnetting to Port 25 on them and the one that connects is probably the Exchange server.

Or, open up a browser and type in the name of the server and if it opens OWA that is likely your Exchange server.

I think, not sure.

[hanglowejohnson]

I think the issue is that im *not* on their server...

Their server is actually private (versus the one I have experience with, MPINet, here in orlando). So I cant access it from here in the US.

I would have to get it set up while actually being in/on their network.

Im waiting to hear back from the IT company.... I finally got him on the phone earlier today

[fiveninerzero]

That's what Outlook Web Access is for, make sure you enter your domain\username

[hanglowejohnson]

true... but... webaccess SUCKS... the folders are very difficult to use and I cant use the follow up flags, notes, html, etc etc etc

basically its just a complete pain in the ass.... AND i cant get my email to my cell phone, which is a big issue for me right now

[ChloroFiend]

Exchange support is going to be best handled by your/the IT staff. There's too many variables in a corporate environment for us to guess and stab at the answer effectively.

[TemtnF8]

doesn't sound like he's in a true corporate environment for this... Sounds like he's (or his company's) using outsourced email services...

[Krazy Hawaiian]

You need to find the mailservers address and enter it in the options setup account of outlook.


my mailserver is pop-server.hawaii and smtp-server.hawaii then it needs the username/pass. Its a remote server belonging to my ISP.

[mikem317]

Originally Posted by Krazy Hawaiian

You need to find the mailservers address and enter it in the options setup account of outlook.

my mailserver is pop-server.hawaii and smtp-server.hawaii then it needs the username/pass. Its a remote server belonging to my ISP.

Sounds like he's got the right username and password. My guess is that it's not configured to the right port on the box.

Some are using SSL too.