Quote:
Originally Posted by wrillo
in store video cameras usually discourage such activities
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Not sure how that would do much, a store never keeps tapes going back. So say after you get your credit card statement in 30 days, then make a dispute which probably takes a few weeks for someone to look at it. I doubt as proof the store will be able or willing to provide a video for proof.
When doing a charge back what happens it you put in the dispute then your credit card company will send a notice to the merchant that a customer is disputing such and such charge. The business can now provide proof, which would typically be a signature or they simply take no action as it requires them to take time (most times they will do nothing, more hassle then it is worth for them). However when the credit company gets say the receipt with signature they then provide you with the new information at which time you have the right to dispute. So if you say well that looks nothing like my signature the credit company will then make a decision and most likely side with you the card holder (they may make you provide a signature).
A good friend had this happen, where at a restaurant he left $10 for a tip. The waitress wrote in another zero and they charged the card that amount. He did a charge back when he got his statement and the restaurant actually provided the receipt although you could tell it the zero was left in afterwards and in no way would someone leave $100 for the amount of the meal, plus my friend had the copy which showed, not to mention it also did not add up on the TOTAL line. Int he end the credit card company refunded the TOTAL amount and the restaurant lost the whole thing. I'm sure that waitress was fired.