Its an amazing thing customer service. And the guy you spoke to should've just paid shipping for both items, its their fault since they ordered the wrong part. I've worked at a bike dealership and this has happened, its amazing how much happier a person will be if you absorb a $4 shipping fee, to make the situation right. Something always to remember- A happy customer may tell 1 person about their experience, where on average an unhappy customer will tell 8 people. In this case, its a lot more. I'll never buy from them. Thanks for the heads up.
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